Main Content

Hiring the Best Front Office Staff for Your Dental Practice

Father and daughter in dental office speaking to office staff

Father and daughter in dental office speaking to office staffHiring employees for your dental practice is an important investment of time and money, but if you hire a successful staff, it will be well worth it. Your receptionist, office manager, and billing clerk will all perform necessary tasks and interact with your patients. In short, your employees can either make or break your dental practice. This is why it’s important that you hire a front office staff who will be professional, friendly, and able to represent you and your dental practice.

Tips to Hire Front Office Staff

Below are a few tips for hiring the best front office staff possible:

  • Enticing Job Listing – Create a job listing that is specific about the job requirements and responsibilities. Make sure the listing has a straightforward title and summary of the qualifications, work schedule, and compensation. Qualifications should include communication skills, negotiating skills, calm and friendly demeanor, and tech skills. 
  • Generous Compensation – Invest well in your staff and your profits will rise. Make sure you’re compensating well and investing in cross-training for your employees, which will ensure higher levels of productivity in the office. It’s less expensive to retain a happy, appreciated staff than it is to deal with lost productivity due to turnover rates.
  • Solicit Referrals – Ask current employees if they know anyone who would be good for the position you’re trying to fill. Getting a referral is cheaper, faster, and can produce a better hire. Referred hires tend to stay longer than traditional hires.
  • Interview Properly – Because personality cannot be trained, it is more valuable than skill sets and experience. When interviewing prospective employees, make sure they are personable, friendly, outgoing, and able to best reflect your office.
  • Check References – Before making a job offer, check the references provided by the applicant. Learn about the prospective employee’s strengths, weaknesses, and why he or she left the preview job.
  • Take Your Time – Finding and hiring a quality staff member can take months to get right. Rushing the search may cause you to end up hiring someone you don’t click with. Take the time to get it right.

At Dental Insurance Credentialing, we know how important it is to have the right staff. Your employees provide your patients with the first impression of your dental office, so make sure it’s a good one! For your questions about or help with insurance credentialing, please contact Dental Insurance Credentialing today.  Learn more about the credentialing process, professional credentialing services, provider credentialing, and more.

Posted on Apr 22, 2019

Share:

Archives


May 25, 2020, 9:19 PM
Technology has made it much simpler to stay in contact with your patients. From traditional communication methods like…
May 11, 2020, 7:41 PM
In light of the nation’s current situation, there’s no time like the present to prepare for a recession. With COVID-19…
Apr 27, 2020, 8:02 PM
If you’re having trouble with finances, you’re not the only one. As recently as 2014, it was discovered that dental…
Apr 13, 2020, 7:02 PM
It can be frustrating for dentists and other business owners when clients and customers aren’t responding to or engaging…
Jan 26, 2020, 9:32 PM
The best way for insurance companies to make sure profits increase is to collect monthly premiums from their members…
Jan 12, 2020, 12:50 PM
When a new patient first comes to your office, you don’t know much about them, their oral hygiene habits, or the goals…

Why Choose Us?

We want to make the complicated process of insurance credentialing as easy for you as possible! We can help you acquire expert advice on insurance plans so you can start your new business opportunity with a higher reimbursement from insurance companies!

Technology has made it much simpler to stay in contact with your patients. From traditional communication methods like…
In light of the nation’s current situation, there’s no time like the present to prepare for a recession. With COVID-19…
If you’re having trouble with finances, you’re not the only one. As recently as 2014, it was discovered that dental…

Contact Us

Phone: 303-829-1119
Fax: 800-886-0470

info@dental-ic.com

Make A Payment: Click Here