Improving the Patient Experience at Your Dental Office

Happy dental patient in dental chairImpressions are important! How your patients perceive what you offer is equally as important as to what you actually offer. What are your patients saying about your dental practice? What are the reviews saying when someone searches for your practice online? Are there opportunities to improve patient care?

Improving Patient Care

Here are a few tips that are easy-to-implement that will help improve your patients’ experience and enhance patient care:

  1. Understand Patients’ Expectations
    A dentist’s main concern is the health of patients’ teeth. Another priority should be to help patients manage their expectations. Take time to discuss goals with your patients regularly
     
  2. Set the Office Tone
    Make sure your office caters to the clientele you are focusing on. Being kid-friendly with fun waiting for areas is important for a pediatric office while giving your office more of a spa feel is beneficial for a cosmetic dentistry office. This will greatly impact a patient’s first impression.
     
  3. Make a Good First Impression
    The true first impression begins the moment a patient calls your office. During the initial phone call make sure receptionists are kind, friendly, and helpful.
     
  4. Strive for a Stress-Free Visit
    Do your best to ensure a stress-free visit for your patients as well as providing quality dental care. Dental procedures can be stressful for many people. Explain what they will need to bring to their initial visit. Go over what they can expect during the visit and how much it will cost.

Here at Dental Insurance Credentialing, we can help you provide your patients with the best care possible by dealing with your insurance credentialing so that you can focus on patient care. For more information, please contact our office today!

Posted by

Share:

Archives


Jul 22, 2019, 4:57 PM
Most dental teams dislike dealing with patient complaints. They’ll listen as a patient relates a problem they’ve had,…
Jul 8, 2019, 8:48 PM
For dental professionals who are just starting to build a practice marketing program, you’re likely learning that there…
Jun 25, 2019, 7:27 PM
Many dentists say that the day-to-day activities of their practice can seem unpredictable and a little chaotic. The good…
Jun 3, 2019, 7:37 PM
Impressions are important! How your patients perceive what you offer is equally as important as to what you actually…
May 22, 2019, 9:40 PM
To help your dental practice run more smoothly, you’ll need to pay more attention to the details. There are a few simple…
May 9, 2019, 10:05 PM
Proper organization of your dental practice involves making sure that you and your dental employees are well-trained on…

Why Choose Us?

We want to make the complicated process of insurance credentialing as easy for you as possible! We can help you acquire expert advice on insurance plans so you can start your new business opportunity with a higher reimbursement from insurance companies!

Most dental teams dislike dealing with patient complaints. They’ll listen as a patient relates a problem they’ve had,…
For dental professionals who are just starting to build a practice marketing program, you’re likely learning that there…
Many dentists say that the day-to-day activities of their practice can seem unpredictable and a little chaotic. The good…

Contact Us

Phone: 303-829-1119
Fax: 800-886-0470

info@dental-ic.com

Make A Payment: Click Here